Sheelaa.com respects your privacy and is committed to protecting your personal data. This policy explains how we collect, use, and safeguard your information.
- Information Collection: We collect personal details such as name, contact number, and birth details only for consultation purposes.
- Data Usage: Information shared by clients is used solely to provide the requested service and enhance the client experience.
- Third-Party Disclosure: We do not share, sell, or rent your information to third parties without your consent.
- Security: We use secure payment gateways and data encryption to protect your personal information.
- Cookies: Our website may use cookies to improve your browsing experience and analyze website performance. Clients can opt out of cookies or refer to a cookie policy.
- Data Retention: Client information (including contact details, consultation records, and purchase history) is securely stored and retained for a period of 90 days from the date of your most recent purchase. If another purchase is made within this period, the 90-day retention period resets from the date of the new purchase. After 90 days without any new purchases, client information will be securely deleted from records.
- Contact: For any privacy concerns, please reach out to our support team at support@sheelaa.com.
User Account Security
If you create an account on Sheelaa.com, you are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree not to share your login information with others. Sheelaa.com will not be liable for any loss or damage arising from your failure to comply with this responsibility. Please notify us immediately of any unauthorized use of your account.
Code of Conduct
All users and practitioners are expected to interact respectfully and professionally. Any form of abusive, threatening, or harassing behavior towards staff, practitioners, or other clients will not be tolerated and may result in suspension or termination of services without refund.
Limitation of Liability
To the maximum extent permitted by law, Sheelaa.com and its affiliates, directors, employees, and practitioners will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from your use or inability to use our services.
Indemnification
You agree to indemnify, defend, and hold harmless Sheelaa.com and its affiliates, officers, agents, employees, and practitioners from and against any claims, liabilities, damages, losses, and expenses, including legal fees, arising out of or in any way connected with your access to or use of our services, or your violation of these terms.
Third-Party Services and Links
Sheelaa.com may contain links to third-party websites or use third-party services (such as payment gateways). We do not control or endorse these third parties and are not responsible for their content, privacy policies, or practices. Accessing third-party services is at your own risk.
Force Majeure
Sheelaa.com shall not be liable for any failure to perform its obligations under these terms if such failure results from circumstances beyond our reasonable control, including but not limited to natural disasters, war, terrorism, labor disputes, or interruptions in internet or communication services.
Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have inadvertently received such information, we will delete it from our records promptly.
Marketing Communications and Opt-Out
By providing your contact information, you agree to receive communications from Sheelaa.com, including service updates and promotional offers. You may opt out of marketing communications at any time by following the unsubscribe instructions included in our emails or by contacting support@sheelaa.com
